Shipping
At GO Microdose, we strive to ensure that your order arrives quickly, safely, and hassle-free. We ship to most countries worldwide and have carefully optimized our shipping methods for reliability and discretion. By selecting your country below, you’ll find detailed shipping information, including estimated delivery times, tracking options, and legal considerations.
Orders are typically processed within one business day, and delivery times vary depending on your location. While we work with trusted shipping partners, delays can sometimes occur due to customs processing or local postal services. If you have any concerns about your shipment, feel free to contact our support team—we’re happy to assist you!
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General shipping info
Shipping times vary depending on your location and the shipping method chosen at checkout. We strive to process and ship all orders within one business day.
- Within the Netherlands: 1–2 business days
- EU countries: Typically 3–7 business days
- United Kingdom: 5–7 business days
- United States & other international destinations: 6–10 business days
Please note that delivery times may be affected by factors such local postal service delays or holidays. For detailed shipping times to your country, visit your specific country page linked above.
You can track your order using the trackingcode provided in your shipping confirmation email. The tracking method depends on your country and the shipping service used. For the most accurate tracking options available in your region, please visit your specific country page linked above.
Shipping costs and available shipping methods depend on your country and the carrier options we offer for that region. You can see the exact shipping costs and methods at checkout. For a full overview of the available shipping options and pricing in your country, please visit your specific country page linked above.
We offer a variety of secure payment methods to make your checkout process easy and convenient. You can pay using:
- (Credit) Card
- PayPal
- Revolut
- iDEAL
- Cryptocurrency
- Przelewy24
- Bancontact
- SEPA Bank Transfer
- Online Überweisen
- Sofortbanking
- Manual Bank Transfers
We take great care in ensuring that our products reach you in top condition. However, if you receive an item that is damaged during transport or has another defect, you may be eligible for a warranty claim.
Warranty claims
If you discover an issue with your order, please contact us within a reasonable time—ideally within 1 day of receiving your package. We will assess the situation and determine the best solution.
Complaints
If something doesn’t go as expected, we are here to help. Please reach out to us at info@go-microdose.com, and we will do our best to resolve the issue.
Due to the nature of our products, returns are not possible. Our truffles and other fresh products have a limited shelf life of approximately 2 months, meaning they cannot be resold after being returned. This policy ensures that all customers receive fresh and high-quality products.
Exchange policy
If you wish to exchange a product, please contact us at info@go-microdose.com. While exchanges may be possible for certain non-perishable items, customers are responsible for the return shipping costs.
Incorrect delivery address
If you have provided an incorrect shipping address, please contact us as soon as possible. We will try to update your order before it is shipped. However, once the order is dispatched, changes are no longer possible.
We do our utmost for you as a customer. This means that you can easily contact us.
If you have any questions about any of this, you can reach us using the following information:
GO-Microdose.com
Mail: info@go-microdose.com
The trade name of our company is: GK Health B.V.
Our domain name is GO-Microdose.com
Our postal address: Joop Geesinkweg 601, 1114AB Amsterdam
Chamber of Commerce: 87887274
BTW: NL864437584B01
